Program description
Marvin’s Hauling may send transactional text messages concerning a requested quote, booking confirmation, scheduling, dumpster delivery, pickup, swap, extension, junk-removal service, billing or service support, completion notice, and one post-service review request. The program is not used to send unrelated recurring promotional campaigns under this consent.
Consent and eligibility
You may opt in through an unchecked checkbox in our online request flow or by giving an affirmative response after staff reads our SMS disclosure by phone or in person. By opting in, you confirm that you are at least 18 years old, are the subscriber or customary user of the mobile number provided, and authorize Marvin’s Hauling and its messaging service providers to send program messages to that number.
Consent to receive text messages is not a condition of purchasing goods or services. You may request service and communicate with us by phone or email without opting in to SMS.
Message frequency and charges
Message frequency varies with your request and service activity, typically 1–6 messages per booked service. Additional messages may be sent when you contact us, change a booking, request an extension or swap, or require service support.
Message and data rates may apply. Your mobile carrier’s terms and charges govern your wireless service. Carriers are not liable for delayed or undelivered messages.
STOP and HELP instructions
- Reply STOP to cancel future automated SMS messages from this program.
- After a STOP request, you may receive one final confirmation message. You will not receive additional automated program messages unless you opt in again.
- Reply HELP for help, call (615) 651-9423, or use our contact page.
Changing or transferring your number
If you stop using or transfer the mobile number you enrolled, you agree to opt out before the transfer or promptly notify Marvin’s Hauling. This helps prevent messages from reaching a new subscriber who did not consent.
Privacy and service providers
We use phone numbers and messaging records to operate the SMS program, respond to customers, document consent, prevent misuse, and meet legal and carrier requirements. Mobile information and SMS consent records are not sold or shared with third parties for their own marketing purposes. We may use service providers that process messages and automation data on our behalf under contractual restrictions.
For complete information, read our Privacy Policy. The exact opt-in language and staff script are available on our SMS Consent page.
Changes and contact
We may update these terms when our services, messaging practices, or legal requirements change. The effective date above identifies the current version. Material changes will apply prospectively.
Questions about this program may be directed to Marvin’s Hauling at (615) 651-9423 or through marvinshauling.com/contact.